- Hardware acceleration must be on. It is by default; if models render slowly or not at all, check your browser’s system settings.
- Big models need memory. A Max clone can be a 50 MB file with a million triangles. Close other heavy tabs if the viewer stalls.
- Ad blockers occasionally block the model download. If a viewer stays empty, try the page once with the blocker off.
- Sign-in uses a Google pop-up. Allow pop-ups for unrealizex.com if the button does nothing.
Troubleshooting
Browser requirements
What the viewer and Space need from your browser and machine
The viewer and Space render real 3D in the browser with WebGL. A current Chrome, Edge, Safari or Firefox on a desktop or laptop is the target; phones can open the feed and the viewer, but Space is built for a mouse.